Referral tracking
See every referral from arrival to scheduled visit.
Custom software for healthcare operations.
Clinical staff lose hours to faxes, phone calls and back-office paperwork. We build tools that clear that work, starting where the risk is lowest.
Common problems
Where the time usually goes.
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Referrals fall through the cracks
One tracked list shows every referral, what's missing and who owns the next step.
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Staff paperwork is hard to keep current
Licenses and credentials get tracked in one place, with reminders before anything expires.
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Reports get rebuilt by hand
Operations numbers from several systems come together in one view.
What we can build
Examples for your kind of organization.
Every project starts by looking at how your team actually works, so yours may look different.
Credentialing tracker
Licenses, renewals and documents, with reminders.
Multi-site reporting
Compare locations without assembling spreadsheets.
Vendor and supply tools
Requests, approvals and purchasing in one flow.
Staff onboarding
Checklists and documents for each new hire, tracked to completion.
Internal knowledge search
Find your own policies and procedures, with links to the source.
Handled with care
What we watch for.
We often start with back-office work that doesn't involve patient data. If a project would involve protected health information, the HIPAA requirements come first: HHS guidance says a cloud provider storing it needs a business associate agreement. We settle those requirements with your compliance team before any access. This isn't legal advice.
Related problems
Common places to start.
Documents piling up
Contracts, forms, invoices, reports. The information your business needs is locked inside PDFs, and someone has to read each one.
Read moreReports built by hand
Every month, someone exports from four systems, pastes it all into a spreadsheet and fixes what looks wrong. By the time it's ready, the numbers are old.
Read moreApprovals stuck in email
The request went out on Monday. By Friday, nobody knows who has it. The person who needs to approve it never saw it, or forgot.
Read more
FAQ
Common questions.
Do you connect to our EHR?
It depends on the system and what it allows. We look at that early, and many useful tools don't need to touch it at all.
Do you make clinical decisions with AI?
No. We focus on operations and administrative work, and your clinicians make clinical decisions.
Partner with Inkwell
Tell us where the time goes.
A few sentences is plenty. We'll tell you honestly whether custom software makes sense.