Custom software and AI, built with your team, for how your organization runs.

Senior builders who join your team, learn how the work really gets done, and take on whatever is slowing it down: custom software, AI and automation, on top of the tools you already use. As a single project, or ongoing as part of your team.

Start a project See how we work with you

The first call is free, with no commitment.

Registered Partner · OpenAI Partner Network

Insurance · Brightwater Insurance Group
Submissions · This week140 triaged on arrival
New 12
Lakeside DentalProperty + GL · 4 locationsReading forms
Castillo PlumbingCommercial auto · 40 trucksReading forms
Ridge Valley FarmsFarm package · 2 locationsReading forms
Out of appetite 43
Northgate TruckingLong-haul · declined rule 14Declined
Peak RoofingRoofing > 3 storiesDeclined
Bayfront FireworksExcluded classDeclined
Needs info 31
Harbor MarinaMissing: loss runs 2022Broker asked
Summit HotelsMissing: statement of valuesBroker asked
Greenline LandscapingMissing: driver scheduleBroker asked
Ready to quote 54
Fieldnote LogisticsPrior losses: 1 flaggedUnderwriter
Atlas ClinicsClean 5-year historyUnderwriter
Harborview DentalRenewal · no changesUnderwriter
Fieldnote Logistics Cleared for quoting
Line
Property + GL
Est. premium
$212k
Prior losses
1 over $50k, 2024
Missing
Nothing
Open in the rating system · forms already filled from the ACORD appsOpen
Time to first look15 minWas 2 days
Declined fast31%Out of appetite, same hour
Items chased by the system312No underwriter time spent

Illustrative examples of systems we build. Names and figures are fictional. See the document intake use case

Works with the systems you already run on
What we build

Less copy and paste. More actual work.

Most organizations run on a patchwork of software, spreadsheets and inbox threads, held together by the few people who know where everything is. We work with the people who know it best and replace the patchwork with one system built for how you work.

Custom software

The software your team should have had all along: operations portals, approval flows, client portals and the reporting that goes with them, shaped around your process.

See custom software

AI systems

AI strategy and the build behind it. We help you decide where AI fits, then build it into your process: it reads, drafts and checks, and a person approves what matters.

See AI systems

Process automation

Your CRM, accounting and email start talking to each other. A signed contract opens the account and sends the invoice, with nobody retyping anything.

See automation

iOS apps

iPhone and iPad apps for the people who work away from a desk: inspections, deliveries, site visits and sign-offs, connected to the systems back at the office.

See iOS apps
Use cases

The jobs we take off your team's plate.

Most projects start with one of these. Each one is built around your process and the systems you already run. See all use cases.

Sales and marketing

Finance

Customer experience

People and operations

Data and systems

Integrations

Connect the software you already pay for.

Your CRM, accounting, email and industry systems stay where they are. The new system reads from them and writes back to them, so nobody has to retype anything.

Manufacturing and distribution
Construction and field service
Logistics
Law firms
Insurance and staffing
Healthcare and real estate

See all integrations. If it has a way to get data in or out, we can connect to it, and where nothing fits, we build the system itself. Logos and names are trademarks of their owners. Inkwell is independent and not affiliated with these companies.

Your tools

Leave what works alone.

We connect the tools you have into one system your team controls. Nothing gets ripped out to make room for the new piece.

See how we work
Automations

React the moment work changes.

A customer email becomes a drafted quote. A signed contract opens the account and sends the invoice. No copy and paste in between.

See a real build
Who we work with

Mid-size, enterprise, or one process to fix.

Insurers, health systems, law, accounting and engineering firms, manufacturers, distributors. The work is different, but too much of it still happens by hand. See examples by industry.

Mid-size companies

You have outgrown spreadsheets, but you have no engineering team to spare. We work alongside your people, build the system, and your team runs it.

  • Custom software
  • Process automation
  • AI with human review
See use cases

Enterprise teams

Established systems, a security review and a backlog your engineers can't get to. We work inside your process, build in your cloud, and take AI pilots into daily use.

  • Department-level systems
  • SAP, Oracle, Workday, ServiceNow
  • AI in production, with review
For enterprise teams

One process that needs fixing

Not ready for a big build? Start with the process that costs your team the most time. We map it, fix it and show you the hours it saved each week.

  • Process audit
  • A first working tool
  • A clear plan for what is next
See the process audit
Ways to work with us

A project, or a builder on your team.

Some teams have one process to fix. Others have a list that never gets shorter. We work either way, and we own the result, not just the hours.

A project

One problem, one result. We scope it with you, build it, and get it into your team's hands within weeks. You know what you're getting before anything starts.

Best when you know what needs fixing.

Alongside your team

A senior builder who joins your standups and works through your priorities month by month: a new tool one month, an AI step or a broken handoff the next. Like adding a person who already knows how to build it.

Best when the list keeps growing.

Keep it running

We stay on after launch to monitor, fix and improve what we built as the business changes. You keep the code, data and accounts either way.

Best after a first release.

How it starts

Start small. Keep what works.

It starts with a free conversation. After that, you know what you're buying at each step and can stop at any of them.

  1. 1

    Intro call

    A short conversation about how the work runs today and where the time goes. We'll tell you honestly whether we can help.

    Free, with no commitment.

    Book a call
  2. 2

    Process audit

    If it helps, we follow how the work really gets done and show you what to fix first, ranked by the time it costs.

    Optional. A fixed fee, credited in full if we build it.

    About the audit
  3. 3

    First release

    A working piece of software your team uses within weeks, scoped and priced before anything starts.

    You own the code, data and accounts from day one.

    How a build runs
  4. 4

    Ongoing support

    We stay on to monitor, fix and extend what we built, or keep working through your list alongside your team.

    Keep us on as long as it's useful.

    Start a conversation
FAQ

Frequently asked questions.

The questions we hear most. Don't see yours? Ask us.

What does Inkwell do?

We build software, AI and automation for mid-size companies and enterprises, working alongside your team. We find where the time goes and replace spreadsheets, manual steps and disconnected tools with systems built for how you work, then keep improving them.

How do you work with our team?

Side by side, in one of two ways. As a single project: one problem, scoped and delivered within weeks. Or ongoing: a senior builder who joins your team and works through your priorities month by month. Either way, we sit with the people doing the work, and you don't need to write a long requirements document first.

How do you use AI?

For routine work: reading requests, drafting responses and checking details. A person approves what matters, and anything the AI is unsure about goes to your team.

Do we have to replace the software we use?

Usually not. We build around the tools you already use and leave what works alone.

How is this different from an off-the-shelf tool?

Every build is bespoke. We build around your process, so your team doesn't have to bend its process around someone else's product. It isn't a platform you subscribe to.

Who owns the software you build?

You do. Code, data and accounts, from day one, with documentation for whoever works on it next. No proprietary platform, no lock-in.

How do we get started?

With a free intro call about how the work runs today. If it helps, the next step is a fixed-fee process audit that ranks what to fix first, credited in full if we build it. Some teams go straight to a scoped first release.

How long does a custom build take?

Your first working release typically lands within weeks. We ship in small pieces, so your team uses real tools early and each one improves with real use.

Which industries do you work with?

Almost any, from mid-size companies to enterprise teams. Insurance, professional services (law, accounting, engineering and advisory firms), healthcare, life sciences, law firms, manufacturing, logistics, construction, retail and consumer goods, energy and utilities, hospitality, media and more. What matters is that your team has real operations and a real problem to solve.

Partner with Inkwell

Let's take on what's slowing your team down.

Tell us how the work runs today and where the time goes. We'll come back with a plan.

Start a project Or book a free intro call