Custom software and AI systems, built for how your organization runs.

Not another platform to sign up for. We work alongside your team, learn how the work really gets done, and build the software that takes the repetitive parts off their plate. For mid-size companies and enterprise teams, on top of the tools you already use.

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Registered Partner · OpenAI Partner Network

Northline Supply
Purchase order from Harbor FoodsReady for your OK
1What came in
Email7:42 AM
Harbor Foods purchasing

“Please see the attached PO for next week. Same as last month, plus the new frozen lines.”

PO-88213.pdf · 42 lines
LineQtyMatched
Frozen peas, 2.5 lb120SKU 4471
Diced tomatoes, #1080SKU 2210
Olive oil, 1 gal24SKU 9034
Frozen corn, 2.5 lb120New item
Basmati rice, 20 lb40SKU 1187

+ 37 more lines, all matched

2What the system did
  1. Read the PDF42 line items found
  2. Matched every item to your catalogIncluding 3 new part numbers
  3. Checked stock in the ERP2 items backordered
  4. Priced on Harbor's contractNot the list price
  5. Checked the delivery dateTuesday route has capacity
  6. Noticed a price changeOlive oil is up 6% since last order
  7. Drafted the confirmation emailReady to send with the order
3Waiting on your team
Order ready to enter
Total
$18,420
Lines
42
Customer PO
88213
Ships
Tuesday, route 4
Backordered
2 items
Price changes
1 to confirm

Suggested in-stock substitutes for the 2 backordered items:

  • Frozen corn, 2.5 lbFrozen corn, 2 lb · 150 on hand
  • Basmati rice, 20 lbBasmati rice, 25 lb · 60 on hand
Approve and enterEdit
Orders handled this week214All entered by the system
Time per order3 minWas 25 min of retyping
Sent to a person1 in 11Only the unclear ones

Illustrative examples of systems we build, one per industry. Names and figures are fictional.

Works with the systems you already run on
  • Salesforce
  • HubSpot
  • Microsoft 365
  • Google Workspace
  • Slack
  • QuickBooks
  • Sage
  • SAP
  • Oracle
  • Shopify
  • Stripe
  • Zendesk
  • Jira
  • Airtable
  • Box
  • ADP
  • OpenAI
  • Claude
What we build

Less copy and paste. More actual work.

Most organizations run on a patchwork of software, spreadsheets and inbox threads, held together by the few people who know where everything is. We replace the patchwork with one system built for how you work.

Custom Software

The software your team should have had all along: operations portals, approval flows, client portals and the reporting that goes with them, shaped around your process.

See custom software

AI Systems

AI that does the routine work inside your process. It reads the request, drafts the response and checks the details. A person approves what matters.

See AI systems
Common problems

Most projects start with one of these.

Not a software wish list, just a problem that keeps costing time. See all common problems.

A spreadsheet is running the business

It works, mostly, and only one person fully understands it.

Read more

The same information gets retyped

From email to one system, then another, then a spreadsheet.

Read more

Quotes take too long

Old files, asking around, and a customer who has already moved on.

Read more
Integrations

Connect the software you already pay for.

Your CRM, accounting, email and industry systems stay where they are. The new system reads from them and writes back to them, so nobody has to retype anything.

Manufacturing and distribution
Construction and field service
Logistics
  • McLeod
  • Turvo
  • Descartes
  • Samsara
  • project44
Law firms
  • Clio
  • NetDocuments
  • iManage
  • MyCase
  • Smokeball
Insurance and staffing
Healthcare and real estate
  • athenahealth
  • eClinicalWorks
  • Yardi
  • AppFolio
  • Buildium

See all integrations. If it has a way to get data in or out, we can connect to it. Logos and names are trademarks of their owners. Inkwell is independent and not affiliated with these companies.

Your tools

Leave what works alone.

We connect the tools you have into one system your team controls. Nothing gets ripped out to make room for the new piece.

See how we work
Automations

React the moment work changes.

A customer email becomes a drafted quote. A signed contract opens the account and sends the invoice. No copy and paste in between.

See a real build
How we work together

Start small. Keep what works.

Every engagement follows the same path, so you know what you're buying at each step and can stop at any of them.

  1. 1

    Process audit

    We follow how the work really gets done and show you what to fix first, ranked by the time it costs.

    A fixed fee, credited in full if we build it.

    About the audit
  2. 2

    First release

    A working piece of software your team uses within weeks, scoped and priced before anything starts.

    You own the code, data and accounts from day one.

    How a build runs
  3. 3

    Ongoing support

    We stay on to monitor, fix and extend the system as the business changes, one release at a time.

    Keep us on as long as it's useful.

    Start a conversation
Who we work with

Almost any industry. The same problem.

Distributors, manufacturers, clinics, insurers, law firms, contractors. The work is different, but too much of it still happens by hand. See examples by industry.

Mid-size companies

You have outgrown spreadsheets, but you have no engineering team to spare. We build the system, and your team runs it.

  • Custom software
  • Process automation
  • AI with human review

Enterprise teams

Established systems, a security review and a backlog your own engineers can't get to. We build inside your cloud and your process, and take AI pilots into daily use.

  • Department-level systems
  • SAP, Oracle, Workday, ServiceNow
  • AI in production, with review
For enterprise teams

One process that needs fixing

Not ready for a big build? Start with the process that costs your team the most time. We map it, fix it and show you what it saved.

  • Process audit
  • A first working tool
  • A clear plan for what is next
See the process audit
FAQ

Frequently asked questions.

The questions we hear most. Don't see yours? Ask us.

What does Inkwell do?

We build custom software and AI systems for mid-size companies and enterprises. We work alongside your team to replace spreadsheets, manual steps and disconnected tools with one system built for how you work.

How do you work with our team?

Side by side. We sit with the people doing the work, find where the time goes, then build the software and improve it as they use it. You don't need to write a long requirements document first.

How do you use AI?

For routine work: reading requests, drafting responses and checking details. A person approves what matters, and anything the AI is unsure about goes to your team.

Do we have to replace the software we use?

Usually not. We build around the tools you already use and leave what works alone.

How is this different from an off-the-shelf tool?

Every build is bespoke. We build around your process, so your team doesn't have to bend its process around someone else's product. It isn't a platform you subscribe to.

Who owns the software you build?

You do. Code, data and accounts, from day one, with documentation for whoever works on it next. No proprietary platform, no lock-in.

How long does a custom build take?

Your first working release typically lands within weeks. We ship in small pieces, so your team uses real tools early and each one improves with real use.

Which industries do you work with?

Almost any, from mid-size companies to enterprise teams. Manufacturing, logistics, construction, field services, healthcare, life sciences, insurance, law firms, retail and consumer goods, energy and utilities, hospitality, media and more. What matters is that your team has real operations and a real problem to solve.

Partner with Inkwell

Let's build the system behind your organization.

Tell us how the work runs today and where the time goes. We'll come back with a plan.

Start a project Start with a process audit