Maintenance triage
Sort requests by urgency, suggest the vendor and keep the resident updated.
Custom software for property management companies.
Maintenance requests, lease renewals and owner reports never stop. We build systems that sort the requests, track the deadlines and assemble the reports, so your team can focus on residents and owners.
Common problems
Where the time usually goes.
Today
- Maintenance requests come in every way
- Lease details live in PDFs
- Owner reports take days each month
With the system
- Calls, texts, emails and portal requests get sorted by urgency and routed to the right vendor.
- Key dates and terms get pulled from leases into your system, so renewals and escalations aren't missed.
- Reports assemble from your property and accounting systems, and a manager reviews them before they go out.
What we can build
Examples for your kind of organization.
Every project starts by looking at how your team actually works, so yours may look different.
Lease abstracts
Dates, rent steps and key clauses pulled from leases for a person to confirm.
Renewals and notices
Track every deadline and draft the notices on time.
Owner reporting
Monthly reports for each owner, built from your systems and reviewed before sending.
Vendor management
Insurance, invoices and work history for every vendor in one place.
Portfolio view
Occupancy, delinquency and open work across every property.
Handled with care
What we watch for.
Screening applicants and advertising units fall under fair housing law. We keep decisions about applicants with your people, and keep resident information limited to the staff who need it.
Related problems
Common places to start.
Documents piling up
Contracts, forms, invoices, reports. The information your business needs is locked inside PDFs, and someone has to read each one.
Read moreReports built by hand
Every month, someone exports from four systems, pastes it all into a spreadsheet and fixes what looks wrong. By the time it's ready, the numbers are old.
Read moreApprovals stuck in email
The request went out on Monday. By Friday, nobody knows who has it. The person who needs to approve it never saw it, or forgot.
Read more
FAQ
Common questions.
Do we replace our property management software?
Usually not. We build around it and connect it to the tools it doesn't cover.
Where should we start?
Often maintenance triage or owner reporting. Both happen constantly and are easy to measure.
Partner with Inkwell
Tell us where the time goes.
A few sentences is plenty. We'll tell you honestly whether custom software makes sense.