Document intake
Rate confirmations, bills of lading and delivery receipts read and matched to the right load.
Custom software for logistics and freight.
Every load creates a stack of paperwork: rate confirmations, bills of lading, proof of delivery, invoices. We build systems that read it, check it and put it where it belongs.
Common problems
Where the time usually goes.
Today
- Documents get retyped into the TMS
- Billing waits on paperwork
- Load requests pile up in email
With the system
- Software reads rate confirmations, bills of lading and delivery receipts, and fills in your system for a person to confirm.
- As soon as proof of delivery arrives, the invoice is checked against the rate and sent, so cash doesn't sit for a week.
- Emailed requests get read, priced from your rules and turned into a draft quote while the customer is still waiting.
What we can build
Examples for your kind of organization.
Every project starts by looking at how your team actually works, so yours may look different.
Quoting from email
Draft quotes from emailed load requests, using your lanes, rates and margins.
Carrier onboarding
Collect documents, check insurance and authority details, and flag anything missing or expiring.
Freight billing and audit
Match invoices to rates and accessorials, and catch disputes before they reach the customer.
Track and trace updates
Customers get status updates automatically instead of calling your team.
Exceptions board
Late loads, missing paperwork and disputes in one place, sorted by what costs the most.
Handled with care
What we watch for.
Freight data includes customer rates and carrier details. We limit access to what each step needs, and anything that changes a rate, a payment or a carrier's status goes to a person first.
Related problems
Common places to start.
Documents piling up
Contracts, forms, invoices, reports. The information your business needs is locked inside PDFs, and someone has to read each one.
Read moreRetyping the same information
An order arrives by email. Someone types it into one system, then another, then a spreadsheet. It's slow and dull, and mistakes are easy to make.
Read moreSlow quotes and proposals
A customer asks for a price. Days later, after hunting through old files and asking around, you send it. Sometimes they've already moved on.
Read more
FAQ
Common questions.
Do we have to replace our TMS?
Usually not. We build around it and fill the gaps between it, your email and your accounting system.
Where should we start?
Often with document intake or billing. Both happen on every load, so even small time savings add up quickly.
Partner with Inkwell
Tell us where the time goes.
A few sentences is plenty. We'll tell you honestly whether custom software makes sense.