When your software doesn't talk to each other.
Sales has one number, finance has another, and nobody is sure which is right. Each tool is fine by itself. The trouble is in the gaps.
How you know it's time.
- Meetings start by arguing about the numbers.
- Customer details differ from one system to another.
- Someone exports and re-imports files every week.
- Simple connectors keep breaking without anyone noticing.
It isn't anyone's fault.
Tools get bought one at a time, by different teams, for good reasons. Nobody owns the gaps between them. So the work of connecting them falls to whoever cares most.
What the work looks like.
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Decide what's true
We agree which system is the source of truth for each kind of information.
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Connect what matters
We start with the connections that save the most time or prevent the costliest mistakes.
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Handle failure
Alerts and logs mean problems get noticed quickly rather than weeks later.
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Show one view
Where it helps, one screen brings everything together.
Common questions.
Can we just use a connector tool?
Often, for simple jobs, and we'll say so. Custom work makes sense when there are many exceptions or the process is too important to fail quietly.
Do we need a data warehouse?
Not necessarily. We start with the smallest setup that solves the problem.
Does this sound like your team?
Tell us what's going on. A few sentences is plenty.