Order intake
Emails and PDFs turned into clean orders.
Custom software for distribution and logistics.
Margins are thin, and every order touched by hand costs money. We build tools that handle the routine orders and updates, and send exceptions to your people.
Common problems
Where the time usually goes.
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Orders arrive by email and PDF
Software reads them and prepares the order for a person to confirm.
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"Where is my order?" takes over the day
Customers see status themselves, and your team only handles the real problems.
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Freight invoices don't match
Compare each invoice to the agreed rate and flag the differences.
What we can build
Examples for your kind of organization.
Every project starts by looking at how your team actually works, so yours may look different.
Shipment visibility
One view across carriers and warehouses.
Customer portal
Status, documents and reorders without a phone call.
Freight invoice audit
Catch billing differences before you pay.
Exception queue
Late, short or damaged shipments go straight to the right person.
Inventory alerts
Warnings before stock runs out, built on your own data.
Handled with care
What we watch for.
Customer pricing and order data affects real money. We add checks before anything enters your core systems, and exceptions go to a person.
Related problems
Common places to start.
Retyping the same information
An order arrives by email. Someone types it into one system, then another, then a spreadsheet. It's slow and dull, and mistakes are easy to make.
Read moreSoftware that doesn't talk
Sales has one number, finance has another, and nobody is sure which is right. Each tool is fine by itself. The trouble is in the gaps.
Read moreDocuments piling up
Contracts, forms, invoices, reports. The information your business needs is locked inside PDFs, and someone has to read each one.
Read more
FAQ
Common questions.
Do you replace our ERP or warehouse system?
Usually not. We connect them and handle the work that falls between them.
What about customers who won't change how they order?
That's fine. The system reads what they already send, so they don't have to change anything.
Partner with Inkwell
Tell us where the time goes.
A few sentences is plenty. We'll tell you honestly whether custom software makes sense.