Technician apps
iPhone apps for work orders, checklists, photos and signatures, with offline mode. See iOS apps.
Custom software for field service companies.
Your technicians should be fixing things, not filling out forms. We build the apps and back-office systems that turn a finished job into a clean invoice and a happy customer.
Common problems
Where the time usually goes.
Today
- Job notes become invoices by hand
- Every branch runs differently
- Service agreements quietly lapse
With the system
- Notes, photos and parts used on the job turn into a draft invoice for the office to check and send.
- After an acquisition, each shop keeps its own spreadsheets. We give leadership one view without forcing everyone onto new software on day one.
- Renewals, reminders and scheduled maintenance happen on time, so recurring revenue doesn't slip.
What we can build
Examples for your kind of organization.
Every project starts by looking at how your team actually works, so yours may look different.
Job to invoice
Finished work becomes an invoice with the right prices, parts and approvals.
Dispatch support
Suggest the right technician by skills, location and parts on the truck.
Agreement renewals
Track every service agreement and schedule the visits it promises.
Branch reporting
Revenue, margins and callbacks across every location, in one place.
Quotes from photos
AI drafts a repair or replacement quote from job photos and notes, for a person to review.
Handled with care
What we watch for.
Technicians won't use a tool that slows them down. We test with real crews on real jobs before anything rolls out, and keep prices and customer promises under office review.
Related problems
Common places to start.
Retyping the same information
An order arrives by email. Someone types it into one system, then another, then a spreadsheet. It's slow and dull, and mistakes are easy to make.
Read moreReports built by hand
Every month, someone exports from four systems, pastes it all into a spreadsheet and fixes what looks wrong. By the time it's ready, the numbers are old.
Read moreSoftware that doesn't talk
Sales has one number, finance has another, and nobody is sure which is right. Each tool is fine by itself. The trouble is in the gaps.
Read more
FAQ
Common questions.
We already use a field service platform. Do we replace it?
Usually not. We build around it and connect it to accounting, reporting and the tools it doesn't cover.
We just acquired another company. Can you help?
Yes. Bringing a new branch's data and reporting together is a common first project, and it doesn't have to wait for a full software switch.
Partner with Inkwell
Tell us where the time goes.
A few sentences is plenty. We'll tell you honestly whether custom software makes sense.