Job costing with payroll and purchasing
Labor and materials from other systems tie back to each job for true margin.
ServiceTitan integration
Connect ServiceTitan to the rest of your business.
ServiceTitan runs your calls, dispatch, jobs and invoices. We build the tools and connections around it, so the office stops copying data between systems.
Keep it, then extend it
What ServiceTitan does well, and where teams outgrow it.
Where ServiceTitan shines
- Every job from call to invoiceBooking, dispatch, the technician app, estimates and invoicing share one record for each job.
- A pricebook in the fieldTechnicians quote from a shared pricebook on a tablet, so pricing stays consistent across crews.
- Built-in follow-upAdd-ons like Marketing Pro run estimate follow-ups, service reminders and campaigns from your own customer data.
Where teams hit the limits
- The back office still copies dataPayroll, purchasing, equipment and a separate ERP often need numbers moved over by hand.
- Reports that mix systemsOwners want ServiceTitan numbers next to payroll, ad spend and finance data, and that ends up in spreadsheets.
- Processes unique to youWarranty claims, rebates, commercial bids and service agreements with unusual rules rarely fit the standard screens.
What we build around it
Connecting ServiceTitan to the rest of your work.
Warranty and manufacturer claims
Parts and serial numbers from completed jobs feed a tracked claims list.
Commercial bid and contract tracking
Bids, contracts and recurring work in one place, tied to ServiceTitan customers.
Owner reporting across systems
Revenue, close rates and technician numbers side by side with finance and marketing data.
Vendor bills matched to jobs
Supplier invoices are read and matched to purchase orders and jobs before payment.
Rebate and financing paperwork
Forms for utility rebates and financing get filled from job details for a person to check.
Before we start
How access works.
ServiceTitan allows two kinds of connections. Certified apps come from software vendors that ServiceTitan has reviewed. A custom connection has to be your own: built for your company, connected with your own access keys and hosted in accounts you control, and ServiceTitan offers this to customers on The Works or Enterprise Plus packages. ServiceTitan prohibits handing your keys to outside software you don't control, so anything we build is set up in your accounts and stays yours (see ServiceTitan's approved integration paths).
Industries
Where this comes up most.
Related problems
Common places to start.
Software that doesn't talk
Sales has one number, finance has another, and nobody is sure which is right. Each tool is fine by itself. The trouble is in the gaps.
Read moreReports built by hand
Every month, someone exports from four systems, pastes it all into a spreadsheet and fixes what looks wrong. By the time it's ready, the numbers are old.
Read moreInvoices processed by hand
Invoices arrive by email, PDF and sometimes paper. Someone opens each one, types it into accounting, hunts for the purchase order and chases an approval. Month-end is a crunch every time.
Read more
FAQ
Common questions.
Do we have to replace ServiceTitan?
No. ServiceTitan stays the center of your jobs. We build around it and connect what it doesn't cover.
Will this break when ServiceTitan updates?
We use only ServiceTitan's supported connections, test in a separate integration environment you request from ServiceTitan, and add checks that alert us if something stops working.
Is a custom connection allowed by ServiceTitan?
Yes, on the right package. ServiceTitan supports customer-built connections for companies on The Works or Enterprise Plus, as long as the software is yours and your keys stay in your control. We confirm your package and setup before any work starts.
Sources
- ServiceTitan: Understand approved integration paths
- ServiceTitan: Get started with API dev portal V2
- ServiceTitan: Default API rate limits
- ServiceTitan: App Marketplace relaunch and app certification (Sept 2025)
- ServiceTitan: App Marketplace program guide
- ServiceTitan: Pro products
- ServiceTitan: Marketing Pro v2 FAQ
Facts checked against the vendor's own documentation, November 2026. Names are trademarks of their owners. Inkwell is independent and not affiliated with these companies.
Partner with Inkwell
Tell us how you use ServiceTitan today.
A few sentences is plenty. We'll tell you what we'd connect first, and whether a ready-made app already does the job.