ERP and store in step
Products, stock, customer pricing and orders synced between BigCommerce and your ERP on a schedule.
BigCommerce integration consulting
Connect BigCommerce to the rest of your business.
BigCommerce runs online stores for many brands, distributors and manufacturers, including business buyers through B2B Edition. We build the connections and tools around it, so orders, customer pricing and stock move between your store and your ERP without being retyped.
Keep it, then extend it
What BigCommerce does well, and where teams outgrow it.
Where BigCommerce shines
- Built for business buyers too
- More than one storefront
- Access set per connection
Where teams hit the limits
- The ERP holds the real numbersCustomer pricing, credit terms and stock live in your ERP, and keeping the store in step takes work.
- Quotes and big orders by emailLarger buyers still email purchase orders and quote requests, and a rep keys them into the store or the ERP.
- Fulfillment sits elsewhereA warehouse or 3PL ships the orders, and tracking, returns and stock need to come back.
What changes
The same week, with the connection.
Today
- The B2B sales rep reenters buyer purchase orders from email into BigCommerce.
- The ecommerce manager updates customer pricing in BigCommerce after every ERP change.
- The account coordinator sets up each wholesale account in the store, ERP and CRM separately.
With the connection
- Purchase orders become B2B orders or quotes. The rep checks anything unclear before confirming.
- Products, stock and customer pricing stay matched with the ERP. The manager reviews the exceptions.
- Wholesale applications are checked and set up in all three together. The coordinator approves each one.
What we build around it
Connecting BigCommerce to the rest of your work.
Emailed purchase orders turned into orders
Buyer purchase orders are read and set up as B2B orders or quotes, with a rep checking anything unclear.
Quotes answered faster
Quote requests priced from your ERP rules, with approval for anything outside your margin limits.
Warehouse and 3PL in step
Orders go to the warehouse, and tracking, returns and stock counts come back to the store.
New business accounts set up once
Applications for wholesale accounts checked and set up in BigCommerce, the ERP and your CRM together.
Reports across channels
Store sales combined with ERP, marketplace and wholesale figures in one scheduled report.
How it starts
What happens after you reach out.
You work directly with a senior builder from the first call to launch, not a hand-off to a junior team. How we work
Before we start
What we need from you.
- Someone on your team with admin rights sets up our access. We walk them through it.
- You choose what the connection can see and change, and you can switch it off at any time.
- We build and test on sample data before touching live records.
Technical details for your IT team
Your store owner, or a user with the store-level API account permissions, goes to Settings, Store-level API accounts and creates an account for the connection, choosing read-only or modify for each area such as orders, products and customers. BigCommerce shows the keys once, so we ask you to send them through a secure channel (see BigCommerce's guide). For B2B Edition, the same account is given the B2B Edition area as well. Deleting the account cuts the connection off. Comparing platforms or running NetSuite as your ERP? See our Shopify and NetSuite pages.
FAQ
Common questions.
Do we have to replace BigCommerce?
No. BigCommerce stays your store. We build around it and connect what it doesn't reach.
Doesn't BigCommerce already connect to our ERP?
There are ready-made apps for many ERPs, and you should use one if it fits. Custom work makes sense when your pricing, accounts or order rules don't match what the app expects.
Can you work with B2B Edition?
Yes. Company accounts, quotes and buyer pricing in B2B Edition are reached through the same store-level access, with that area switched on.
What access do you need from us?
A store-level account your store owner creates for this connection, limited to the areas it needs. You can delete it at any time.
Are you a certified BigCommerce partner?
No. We're an independent integration consultant and development team. We build with BigCommerce's official developer tools and approved access, using the access your team grants, and we work alongside your BigCommerce admin or implementation partner rather than replacing them.
Sources
- BigCommerce Help Center: Store API Accounts
- BigCommerce Dev Center: API accounts
- BigCommerce Dev Center: B2B Edition authentication
- BigCommerce Dev Center: Webhooks
Facts checked against the vendor's own documentation, November 2026. Names are trademarks of their owners. Inkwell is independent and not affiliated with these companies.
Partner with Inkwell
Tell us how you use BigCommerce today.
A few sentences is plenty. We'll tell you what we'd connect first, and whether a ready-made app already does the job.