UKG Pro integration consulting

Connect UKG Pro to the rest of your business.

UKG Pro holds employee records, pay, job changes and time for many mid-size and large employers. We build the connections and tools around it, so new hires, job changes and hours reach the systems that need them without being retyped.

Start a project How we connect systems
Keep it, then extend it

What UKG Pro does well, and where teams outgrow it.

Where UKG Pro shines
  • One record for every employee
  • Built for larger workforces
  • A controlled way in
Where teams hit the limits
  • Hiring happens elsewhereOffer letters and start dates live in the applicant tracking system, and HR keys each new hire into UKG Pro.
  • Other systems need people dataYour ERP, scheduling, project and IT tools all need current names, roles and managers, and keeping them in step is manual.
  • Workforce reporting by handHeadcount, overtime and labor cost by project or site usually means exports and a spreadsheet.
What changes

The same week, with the connection.

Today
  • The HR coordinator retypes accepted offers into UKG Pro and then emails IT about equipment.
  • The HR operations lead updates the ERP and access lists by hand after each promotion.
  • The HR generalist answers the same pay date and time off emails every pay week.
With the connection
  • An accepted offer creates the record for review and starts equipment requests. The coordinator checks both.
  • Promotions and transfers reach the ERP and access lists the same day. The lead reviews them.
  • Common questions are answered from your own policies. The generalist handles only the personal ones.
What we build around it

Connecting UKG Pro to the rest of your work.

01

New hires set up from the offer

An accepted offer creates the UKG Pro record for HR to check, then sets up accounts, equipment requests and first-day tasks.

02

Job changes reach every system

Promotions, transfers and manager changes update your ERP, project and access lists the same day.

03

Timesheets checked before payroll

Hours from scheduling or field tools are matched against jobs and rules, with gaps flagged before the payroll cutoff.

04

Departures handled cleanly

A termination in UKG Pro starts the checklist: access removed, equipment returned, final details confirmed.

05

Labor cost by project or site

UKG Pro hours and pay combined with ERP data in one scheduled report.

06

Employee questions answered

Common questions about pay dates, time off and policies answered from your own documents, with anything personal sent to HR.

How it starts

What happens after you reach out.

  1. 1

    A free call

    Tell us how you use UKG Pro today and what still happens by hand. If a ready-made app already does the job, we'll say so.

  2. 2

    We check access with your admin

    Before any quote, we confirm what your plan allows and agree what the connection may see and change.

  3. 3

    Your first connection goes live

    One workflow at a time, tested on sample data first. You own the code and the accounts it runs in.

You work directly with a senior builder from the first call to launch, not a hand-off to a junior team. How we work

Before we start

What we need from you.

  • Someone on your team with admin rights sets up our access. We walk them through it.
  • You choose what the connection can see and change, and you can switch it off at any time.
  • We build and test on sample data before touching live records.
Technical details for your IT team

Your UKG Pro administrator creates a service account under System Configuration, Security, Service Account Administration. UKG Pro then shows a User API key for that account and your company's Customer API key, and the administrator ticks which services it may view, add, change or delete (see UKG's guide). The account is separate from any person's login, and turning it off cuts the connection. Some reporting access has to be requested from UKG through your company's support contact, so we confirm what your setup allows before quoting a build. Running Workday or ADP instead? See our Workday and ADP pages.

Related
FAQ

Common questions.

Do we have to replace UKG Pro?

No. UKG Pro stays your HR and payroll system. We build around it and connect what it doesn't reach.

Doesn't UKG already connect to our other systems?

UKG offers its own integration tools, and you should use them if they fit. Custom work makes sense when a step spans several systems or needs a person to check it.

Will you change payroll?

Not without your sign-off. Most of what we build reads from UKG Pro or prepares changes for HR to review. Anything that writes to pay or time goes through your payroll team first.

What access do you need from us?

A service account your administrator creates, with only the services the connection needs. You can switch it off at any time.

Are you a certified UKG Pro partner?

No. We're an independent integration consultant and development team. We build with UKG Pro's official developer tools and approved access, using the access your team grants, and we work alongside your UKG Pro admin or implementation partner rather than replacing them.

Sources
  1. UKG Library: Manage Service Accounts
  2. UKG Library: Get Started with UKG Pro Web Services API Guide
  3. UKG Library: UKG Pro Web Services API Guide
  4. UKG Developer: UKG Pro HCM SOAP Services

Facts checked against the vendor's own documentation, November 2026. Names are trademarks of their owners. Inkwell is independent and not affiliated with these companies.

Partner with Inkwell

Tell us how you use UKG Pro today.

A few sentences is plenty. We'll tell you what we'd connect first, and whether a ready-made app already does the job.

Start a project How we work